Terms and Conditions:
- Ding Dong does not hold any responsibility for refund arising out of any natural, weather conditions, pandemic situations, or man-made calamities that may occur.
- Due to operational reasons, the routing of this tour may be amended. However, all the mentioned services will remain unchanged.
- Ding Dong reserves the right to modify the itinerary at any point, due to reasons including but not limited to Force Majeure events, pandemic lockdowns, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels/ flights, cancellation/re-routing of flights, closure of/entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we will not be held liable for any refunds/compensation claims arising out of this.
- The package of the tour may vary on the number of people that will be coming on the tour.
Payment Policy:
- Payments can be made in part.
- Secure your booking with a 30% advance payment.
- Full payment completion is mandatory before 1 week of arrival.
Cancellation Policy:
- Cancellation 30 Days Before the Travel Date: A full refund will be provided.
- Cancellation between 21 to 30 Days of travel date: 50% of the order value will be charged.
- Cancellation between 11 to 20 Days of travel date: 75% of the order value will be charged.
- Cancellation 10 days or less before the travel date: 100% of the Order value will be charged.
Reschedule Policy:
- Rescheduling is subject to availability.
- Once the cancellation window ends, rescheduling cannot be done.
- Each booking allows for a maximum of one rescheduling opportunity. after which, no further changes can be made to the booking.
- Any price differences resulting from rescheduling, such as changes in seasonal rates or availability, will be applicable and will be communicated to the customer during the rescheduling process.
- If a customer requests a rescheduling but fails to attend the newly scheduled appointment, it will be considered a missed appointment, and our standard cancellation policy will apply.